We’re Hiring: Community Campaign Manager (Full-Time)

ABOUT THE ROLE

Hebrew Free Loan is seeking a self-motivated, mission-driven team player with a passion for detail and the ability to connect and engage with a broad range of people. The Community Campaign Manager will play a key role in raising funds to support Hebrew Free Loan and our interest-free loan programs that assist residents of Northern California to overcome hardships and pursue their dreams. The Community Campaign Manager will be responsible for cultivating donors and prospects at or below $1,000 and developing a pipeline to move donors up to higher giving levels. This person will lead our direct mail program, maintain the integrity of our donor database, and develop new strategies to grow contributions.

This is a new position created to increase our capacity to meet a growing level of need throughout the community. The Community Campaign Manager will be joining our collaborative, fast-paced, twelve-person staff (which includes a four-person development team) and will report to our Development Director.

Hebrew Free Loan is based in San Francisco, but our team is primarily remote with occasional in-person work days. The Community Campaign Manager may be required to go to our San Francisco office or other work location one day a week for certain responsibilities, and will likely be called upon to represent Hebrew Free Loan at various community events.

ABOUT HEBREW FREE LOAN

For 127 years, Hebrew Free Loan has been helping individuals and families throughout Northern California’s Jewish community become financially self-sufficient. Based on the Jewish values of tzedakah (justice/charity), gemilut hasadim (acts of loving kindness), and tikkun olam (repairing the world), we provide interest-free loans to meet a wide range of needs. Loan types include small business, debt consolidation, fertility, first-time homebuyer, student, disaster relief, and many more. We serve Jewish individuals, families, and small business owners, as well as non-Jewish employees of Jewish organizations, members of interfaith families, and non-Jewish students from lower-income homes. We currently have $22.6M in loans out in the community, assisting 1,565 borrowers. This is the highest in our agency’s history, representing a 43% increase in the number of loans and a 107% increase in the amount of loans compared to five years ago.

PRIMARY ROLE AND RESPONSIBILITIES

Donor Solicitation and Cultivation

  • Analyze giving patterns to identify prospects for increased giving
  • Develop relationships with lower-end donors and prospects ($1,000 and below)
  • Solicit lower-end donors and prospects through phone calls, Zoom, and in-person visits
  • Plan donor cultivation and/or appreciation events
  • Identify and cultivate prospects for Legacy Society, Full Circle Club, Business Circle, etc.

Manage Direct Mail Program

Hebrew Free Loan operates an active direct mail program that raises 20% of our annual budget. The program currently consists of 3-4 appeals each year, which are mailed to a list of up to 7,000+ donors and prospects. This person will work with the development team (including our in-house writer) and outside vendors (graphic designer, printer, mail house) to:

  • Develop strategy and plan for appeals
  • Coordinate and manage mailing lists
  • Oversee production of letters (design, printing, mailing)
  • Analyze results and statistics
  • Develop and implement new direct mail campaigns as needed

Maintain Integrity of Donor Database

  • Handle data entry of donor and prospect lists
  • Preserve the accuracy of data and update information regularly
  • Coordinate detailed segmentation for all mailings

Manage Donation Tracking

  • Ensure that all donations are accurately recorded in Salesforce
  • Produce acknowledgement letters for all donations received

Additional Responsibilities

  • Provide project support as needed to the Development Team (Executive Director, Development Director, and Assistant Directors)
  • Provide support to the Director of Data Solutions & Analytics
  • Represent Hebrew Free Loan at community events
  • Work with Marketing Director and Outreach Manager to integrate fundraising with marketing activities

QUALIFICATIONS

  • 3-5 years of experience in nonprofit fundraising, marketing, communications, public relations, or similar fields, such as sales or recruitment
  • Superb written and oral communication skills, including the ability to be warm, engaging, and persuasive in person-to-person settings
  • Ability to communicate effectively in a variety of media, including print, email, phone, Zoom, and in-person
  • Skilled at building relationships, interacting with individuals from a wide variety of backgrounds, and adapting messaging and communication styles to connect with different audiences
  • Superior ability to work with data, research demographic information, and focus on details
  • Strong organization and prioritization skills. Ability to manage a heavy workload and balance competing priorities in a deadline-driven environment
  • Excellent administrative and technology skills. Fluent in Excel and other Microsoft Office applications; experience with Salesforce; ease in learning other software programs
  • Comfortable working as part of a highly engaged, collaborative team
  • Willing to travel within Northern California, and attend weekend and evening events as needed
  • Sense of humor

ADDITIONAL PREFERRED EXPERIENCE

  • Event planning
  • Knowledge of and experience with the Bay Area Jewish community

Compensation commensurate with experience (Salary range: $85K-90K based on relevant experience). This position offers excellent benefits, full medical and dental insurance, and a 403(b) plan. Generous holiday and vacation policy.

To apply, please email your resume and cover letter to Marina Levy (marina@hflasf.org).